Mumshandmade Reviews

At Mumshandmade, refundable returns are not acceptable. If a customer receives the wrong product, they must notify Mumshandmade within 12 hours of receipt to initiate the return process. If a parcel returns to Mumshandmade marked as "not reclaimed" by the transportation company, Mumshandmade will only refund 30% of the total price of the product and shipping costs are not returned. If a customer refuses to receive or refuses to pay taxes at customs, the parcel may be destroyed according to several countries regulations. In such cases, Mumshandmade will not be able to refund any amount to the customer. If a courier company claims a parcel as "lost" or any other problem appears at transportation, Mumshandmade will replace the item as soon as possible. No refunds will apply.

Replacement of products is possible only after contacting Mumshandmade and within 24 hours of their receipt. The new product or new products chosen should have a total value equal to or greater than the total value of the products to be returned. The products to be returned must be in perfect condition without being worn. The customer must provide return shipping details to Mumshandmade within 24 hours of contact. Return and shipping costs are borne by the customer. Mumshandmade will charge 20% of the item cost to pay the knitter for her job. If a customer wishes to replace an item for more than one time, Mumshandmade will charge 70% of the total price of the item to be returned. Customers outside Europe (Russia, UK, Australia, USA, Canada etc.) don't have the right of replacement due to extremely high charges on duties at Greek customs.

As for the shipping policy, each piece is crafted with care over up to 14 business days. The shipping method duration begins after the crafting and dispatch of the item. Mumshandmade offers free shipping worldwide over 270€. Please note that Mumshandmade is not responsible for additional charges due to taxes, duties or freight charges for international orders.

"Mumshandmade.com" is a Greek fashion brand established in 2013. The brand is known for its handcrafted knits made by skilled Greek artisans using recycled materials and vegan dyes. The products offer uniqueness in design and color, reflecting the brand's dedication to creating special, one-of-a-kind items.

The brand offers a variety of products including knitwear and swimwear. Some of the popular knitwear items include the Hooded Chunky Cardigan, Turtle Rolled Neck Sweater, and Oversized V-Neck Sweater. In the swimwear category, items like the Seashell Triangle, Mei Crochet Bandeau Bra, and Cali Underwired Top are popular.

"Mumshandmade.com" also offers custom orders where customers can request their own designs. This service allows customers to have a piece of their story knitted into every stitch, ensuring that their style is as unique as they are. The brand has been keeping it chunky since 2013.

The brand's website also features a Mum's Lovers Corner where customers share their experiences and reviews about the products. The reviews highlight the quality of the products and the excellent customer service provided by the brand.

"Mumshandmade.com" offers free shipping worldwide over 270€. Customers can also subscribe to the brand's newsletter to unlock fantastic savings and get 10% off their first order.

The brand's commitment to sustainability is evident in its use of skin- and planet-friendly yarns, predominantly composed of recycled materials, along with vegan dyes. Each piece is crafted with care over up to 14 business days.

"Mumshandmade.com" is located in Thessaloniki, Greece. The brand's mission is to design and knit the world's most popular oversized statement chunky cardigans, sweaters, and everything to keep you warm and stylish. It aims to provide customers with the luxury of personalized craftsmanship.

In conclusion, "Mumshandmade.com" is a brand that combines tradition, sustainability, and modern fashion trends to offer unique and high-quality products to its customers. It is a brand that truly embodies the phrase "made with love".

Reviews and ratings for Mumshandmade.com vary across different platforms. On one platform, it has an excellent rating of 4.6 with 91% of the reviews being 5-star. Customers have praised the company for their responsive customer service and distinctive, beautifully made designs. However, on another platform, the site has a lower rating of 2.33 stars, indicating that some customers were dissatisfied with their purchases. It's important to note that experiences can vary, and these reviews represent a snapshot of some customer opinions.

At Mumshandmade.com, each knitted or crocheted piece is crafted with care by dedicated artisans. This process typically requires up to 14 business days. It's important to note that the shipping duration begins after the crafting process is complete and the item has been dispatched. Therefore, the total delivery time includes both the crafting time and the shipping time. Please note that this information might change, and it's always a good idea to check the official website for the most accurate and up-to-date information. If you have any more questions, feel free to ask.